qq1121 Privacy Policy: How We Handle Your Account Data
At qq1121, your account data belongs to you. This policy explains what we collect when you log in, make a deposit via Boost or Bank Transfer, or contact our support team — and how you can review, correct or raise questions about that information. Access and eligibility depend on local law and apply where permitted by your region.
Boost & Bank Transfer transaction records
Account access and wallet history
Live support contact available
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POLICY SCOPE DETAILS
What This Privacy Policy Covers
When you open an account with qq1121 and carry out transactions — including deposits through Boost, Bank Transfer, Touch 'n Go eWallet, DuitNow, or FPX — we collect the information needed to process those transactions, verify your account, and keep your wallet records accurate. This includes your registered contact details, login activity, transaction history, and any correspondence you send to our support team. We do not sell or share your personal data with unrelated third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction. Your account wallet history and session logs are retained to support account queries and comply with applicable requirements in regions where our service is permitted by local law. Cookies and similar tools help us keep your session active and remember your display preferences across visits. You can adjust cookie settings in your browser, though some account features depend on session cookies to function. For full details on retention periods and data categories, see the sections below or contact our support team directly.
Boost
Transaction records from Boost deposits are stored against your account wallet and are visible in your account dashboard after login.
Bank Transfer
Bank Transfer deposit records are retained in your account history and can be reviewed or queried through our support channel at any time.
Touch 'n Go eWallet
Touch 'n Go eWallet transaction data is processed by the payment provider under their own terms; qq1121 stores only the confirmation record on your account.
DuitNow & FPX
DuitNow and FPX transfers generate a reference record in your account. Contact support if a record appears missing or needs clarification.
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies
This policy covers data collected directly by qq1121 through your account interactions. It does not govern third-party services you reach from our platform, and eligibility for all features depends on local law and the region from which you access the service.
Account Access
Login activity, session tokens and device type are recorded each time you access your qq1121 account. This data supports account security and helps you recover access if needed.
Transactions
Deposit and withdrawal records — including Boost, Bank Transfer, Touch 'n Go eWallet, DuitNow and FPX — are covered by this policy and are accessible from your account dashboard.
Site Content
Game activity within the lobby (including sessions on titles such as Fishing Golden Catch or Bingo Night Market) is logged to support fair-play records. This data stays within qq1121 systems.
Third-Party Services
Links or payment processors that operate outside qq1121 infrastructure are not covered by this policy. Review the privacy terms of any external service you use alongside your qq1121 account.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical options for managing the data qq1121 holds on your account. You can review your transaction history at any time from the wallet section of your account dashboard after login — this covers all Boost and Bank Transfer records as well as DuitNow and FPX confirmations. If any detail on your account looks incorrect, you can request a correction through our live support channel. For questions about data retention or what information we hold, our support team is the right starting point. Where local law grants rights of access, correction or deletion, we handle those requests through the same support route. Response times depend on the nature of the request, and we will tell you upfront if a request falls outside what local law allows for your region.
Review Your Records
Your full transaction history — deposits, withdrawals, and wallet movements — is shown in the account dashboard. No request needed; log in and go to the wallet section.
Correct Account Details
If your registered contact details are out of date or incorrect, raise this through live support. Our team will confirm what can be updated and the steps required.
Raise a Data Question
For questions about what data we hold, how long we keep it, or what it is used for, contact support directly. We aim to give a clear, specific answer rather than a generic response.
Request Support Action
Where local law gives you the right to request deletion or restriction of your data, submit that request to support with your account details. We will confirm the outcome and any limitations that apply.
REACH OUR TEAM
Privacy Contact Paths
If you have a question about this policy or want to take an action on your account data, these are the routes to reach us. All privacy-related queries go through our Malaysia support team.
Live Chat
Open the live chat widget from your account page to speak directly with our support team about any privacy or data query.
Account Dashboard
Log in to your account and go to the wallet or account settings section — transaction records and account details are visible there without contacting support.
Support Ticket
For formal data requests — correction, access or deletion — submit a support ticket from the help section. Include your account details so we can locate your records.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
qq1121 keeps account and transaction data secure through standard industry practices. Connections to the platform use encrypted transfer, and account sessions are protected by login controls you manage from your account settings. We do not retain payment card numbers; deposit routes like Boost and Bank Transfer are handled by the respective payment processors under their own security frameworks.
Cookies
We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can manage cookie behaviour in your browser settings, though disabling session cookies may affect account access.
Data Retention
Account and transaction records are kept for as long as required to support your account queries and meet applicable local requirements. Where retention is no longer needed, data is removed from active systems.
Account Security
Your account login credentials are your responsibility to keep secure. If you suspect unauthorised access, contact support immediately via live chat so we can review your account activity log.
Policy Changes
If this policy is updated, the current version will be posted on this page. Continued use of your account after a posted update means you have had the opportunity to review the changes.
POLICY FAQ
Common Questions About This Privacy Policy
These are the questions we hear most often from account holders about how their data is handled at qq1121.
What personal data does qq1121 collect when I open an account?
We collect the contact details you provide at registration, your login and session activity, and transaction records from deposits and withdrawals — including Boost and Bank Transfer. This is the information needed to run your account and respond to your queries.
Can I see what transaction data qq1121 holds on my account?
Yes. Log in to your account and go to the wallet section of your dashboard. Your full deposit and withdrawal history — including Boost, Bank Transfer, DuitNow and FPX records — is listed there without any need to contact support first.
How do I correct incorrect details on my account?
Contact our support team via live chat or a support ticket. Provide your account details and describe what needs to be corrected. The team will confirm which fields can be updated and walk you through the steps shown in your account settings.
Does qq1121 share my data with third parties?
We share data only with payment processors — like those handling your Boost or Bank Transfer deposits — and only the information they need to complete your transaction. We do not sell personal data or share it with unrelated parties.
How long does qq1121 keep my account and transaction records?
Records are kept for as long as needed to support your account and meet applicable requirements in regions where local law applies. For a specific question about retention of your data, raise it with our support team and we will give you a clear answer.
What do I do if I think my account has been accessed without my permission?
Contact support immediately via live chat from your account page. Our team can review your account activity log and take steps to secure your account. Do not share your login credentials with anyone while the query is open.
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